Information advice and guidance roles

These include Personal Advisers (PAs) Employment and Training Advisers (ETAs) and Keeping in Touch Advisers (KIT)

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We provide a wide range of support for young people aged 13-19 (up to 24 if they have learning difficulties or disabilities) to make sure that the needs of young people are met so that they are able and motivated to remain in or return to education, training or work and achieve their full potential.

Personal Adviser (PA)

  • Level 6 Diploma in Career Guidance and Development
  • Engage with clients, mainly young people, through one-to-one and/or group situations and assess an individual’s needs and offer impartial information, advice and guidance where necessary
  • Provide sustained support, particularly for those who face challenges to progression in learning and in vulnerable groups, e.g. care leavers, young parents, young people who are not in education, employment or training (NEET), young people from black and minority ethnic communities or young people with a learning difficulty or a disability (LDD)
  • Work with and support schools, colleges, training providers and employers in delivering innovative packages
  • Work with voluntary, statutory and community agencies and commercial bodies to ensure a co-ordinated approach to overcoming the barriers to learning and employment faced by young people  
  • Work with parents, carers and families to support young people 

The National Careers Service has information about the role of Careers Adviser


Employment and Training Adviser

  • Canvass employers to generate local opportunities including vacancies, apprenticeships, traineeships, work experience and wider work-related learning and advocate on clients’ behalf
  • Advise on the local labour market
  • Support clients in finding appropriate employment, work experience or training
  • Help clients to make applications, including compile CVs, speculative letters and complete application forms including online
  • Develop job broking initiatives and events to support local clients
  • Carry out Health & Safety checks at employers premises to ensure young people are safe when undertaking their work experience


Keeping in Touch Advisers

  • Provide information and advice through a variety of electronic, postal and telephone communication methods with young people
  • Maintain contact with young people to update their current education or employment status
  • Offer information and advice including signposting to further support if required
  • Support NEET young people (not in education, employment and training) by sending vacancy alerts, advice and support with applications, CVs and interviews for employment and training opportunities.


Qualification routes for Information Advice and Careers Guidance

We accept applications for Keeping in Touch Advisers who wish to develop information and advice skills and we may be able to offer level 3 Information Advice and Guidance. Our Employment and Training Advisers work at level 4 and may be supported with this qualification. The qualification route for YC Hertfordshire personal advisers (PAs) is the Level 6 Diploma in Career Guidance and Development. For details of this qualification please click here.

Trainee posts

From time to time trainee posts may be advertised, and it will then be a requirement of the job offer that practitioners undertake one of the qualifications stipulated above.

All Job vacancies

All vacancies within YC Hertfordshire are advertised on: