Contacting YCH Services for Young People

At YCH we are committed to service improvement and development and welcome comments, compliments and complaints that support us to ensure the service meets the highest possible standards.

To feed back to the service, please contact us using the following methods:

  • Use our feedback form
  • Telephone: 0300 123 7538
  • Text: 07860 022943
  • Write to us at:

YCH Services for Young People
Post Point CHO 022
County Hall
Pegs Lane
Hertford
SG13 8DF

For sexual health questions including advice on where to access free STI and pregnancy testing and where to get free condoms you can use our sexual health text service. Text 07860 057369.

 

To contact the Head of the Service directly, please email headofych@hertfordshire.gov.uk

Complaints information for young people

Click here to read about making a complaint

 

Did we contact you?

You may have had a phone call, text, email or letter from us.  Please let us know what you are doing by completing our online form.

 

Visit us at a YCH youth project or Access Point



Use our Webchat Service

Unfortunately we have technical difficulties with our service but our advisers are available to help you by email, see above.